Privacy policy and protection of personal data
The website www.visit-kolpa.si operated by Blue&Green, Marija Korošec s.p., Kriška vas 76, 1294 Višnja Gora (‘MerryBerry; provider’). Because we value your privacy, we protect your information carefully.
This privacy policy and the protection of personal data deal with the handling of information we receive from you when you visit and use our websites or provide it to us by other means (during purchase by phone, computer or physically with us, etc.). It explains in detail how we use the personal data you provide to us when using the website and when ordering our services that we provide.
We undertake to safeguard the confidentiality of personal data and the privacy of our users. We will use the personal data collected exclusively for the provision of the services we offer. We respect the confidentiality of personal data and the privacy of users, so we will take all necessary measures to protect them from any breaches and abuses. Personal data of users is one of the areas to which we pay extreme attention and attention, as we are aware of the sensitive nature of this area.
Personal data
Personal data is information that identifies you as an identified or identifiable individual. An identifiable individual is an individual when it can be determined, directly or indirectly, in particular by means of an indication of an identifier, such as name, identification number, location data, online identifier, or by indicating one or more factors specific to an individual’s physical, physiological, genetic, mental, economic, cultural or social identity.
What information do we collect
If you are only a visitor to the websites of our services about you we collect information only using cookies.
If you are a user of our services about you we collect the following information:
· user identification details (first and last name or name if the user is a legal person);
· contact details, which include personal information, through which we can contact you (e – postal address (email), telephone number, delivery address, account address and your social media profiles);
· information about your orders, information about the services ordered, the price of these services, the number and date of issue of the invoice, the total amount of purchase, the method of payment and the information about complaints;
· data from voluntarily completed forms by the user, e.g. in the context of sweepstas or the use of configurators to identify optimal products for the user’s needs;
· other information voluntarily provided by the user to the provider when requesting certain services that require such data and other data voluntarily added by the user subsequently in his profile
We do not collect or process your data unless you allow us to do so or consent to it, i.e. when ordering products or services, e.g. participating in a prize game, etc., or where there is a legal basis for collecting personal data or the provider has a legitimate interest in processing.
We are not responsible for the correctness, completeness and up-to-dateness of the data entered by users.
Why we process personal data
We process your personal data in different situations for different purposes. We will process personal data only for specific, explicit and legitimate purposes and will not further process personal data in a manner incompatible with these purposes.
If you visit the websites of our online stores, where we also use cookies, we use your data primarily to determine the number of visitors and improve our services.
If you make a purchase with us, we use your information to process your order, protect our legal claims and comply with our legal obligations. With the help of your contact details and other information, we can simultaneously show and send us our personalized offers. With your consent, we provide information to third parties to display the offer on other websites, as well as to give you access to some additional services.
In the course of our activities, we process personal data for different purposes and to varying degrees, namely on the following legal grounds:
- law and contractual relations and
- consent of the individual.
Processing on the basis of law and contractual relations
In the event that the provision of personal data is a contractual obligation, an obligation necessary for the conclusion and performance of the contract with us, or a legal obligation, you must provide personal data; If you do not provide personal information, you cannot enter into a contract with us, nor can we provide you with services or supply products under contract, as we do not have the necessary information to perform the contract. For the purposes of concluding and implementing a contract concluded with us, including our fulfilment of your orders (supply of products and provision of services), communication with you, verification of your payments and fulfilment of other obligations of the provider and/or your obligations.
Processing based on your consent
MerryBerry also collects and processes your personal data for the following purposes, where you give your consent:
- ensure that you access and use your online account with the provider and the provider’s online store and, for technical reasons, administration on the provider’s website,
- ensure that you can access the specific information available to you on the provider’s website and on your online account/profile provided by the provider,
- sending commercial offers and other content by e-mail, SMS, ordinary mail or telephone calls, where there is no other basis for doing so and you have agreed to do so,
- other purposes for which you specifically agree to cooperate with the provider.
Links to foreign websites
From our website leads some links to other websites. The visitor must be aware, understood and accepted that these sites have their own privacy policies for which we are not responsible and are independent of our privacy policy.
Retention of personal data
We will only keep your personal data for as long as necessary to achieve the purpose for which the personal data was collected and further supplied (e.g. to fulfill your orders, verify your payments and fulfil other obligations and/or obligations, to ensure that you can access the specific information available to you, etc.).
We will keep those personal data we process under the law for the period prescribed by law.
We will keep those personal data that we process for the performance of a contractual relationship with an individual for the period necessary for the performance of the contract and for 5 years after its termination, except in cases where there is a dispute between you and us regarding the contract; in such a case, we keep the data for 5 years after the finality of the judgment or arbitration or settlement or, in the event of a court dispute, 5 years from the date of the peaceful resolution of the dispute.
We will keep those personal data that we process on the basis of the personal consent of the individual permanently, until such consent is revoked by the individual or the requirement to terminate the processing. Such data shall be deleted before cancellation only when the purpose of the processing of personal data has already been achieved or if the law so provides. At the end of the retention period, the controller effectively and permanently anonymises the personal data so that it can no longer be linked to a particular individual.
Transmission of personal data
In most cases, we process your data for our own purposes as their controller. In this case, we provide your information to our processors for the provision of payments, transportation and other matters related to your order. Contract processors may process the data entrusted solely on our behalf, within the limits of our powers (in a written contract or other legal act) and in accordance with the purposes defined in this privacy policy and are the same as our intentions.
The provider will not share your personal data with third parties. We may share your personal data with third parties only in the following cases, namely:
- Where required by law or required by law to protect the operator: compliance with laws, requirements of the authorities, injunctions, legal proceedings, obligations relating to reporting and filing of information to authorities, etc.
- verification and enforcement of compliance with the policies and agreements of the manager.
- protection of the rights, property or security of the operator and/or his clients.
- In connection with corporate transactions: in the context of the transfer or divestment of all or part of its business or otherwise in connection with mergers, consolidations, changes of control, reorganisation or liquidation of all or part of the social business.
Your rights with regard to your personal data
You control the information you provide about yourself. If your personal data (postal code, e-mail address, physical address, telephone number) changes, please let us know about the changes at the email address info@visit-kolpa.si.
Individuals may request us to have access to personal data, rectification, erasure or restriction of the processing of your personal data, you have the right to object to the processing and portability of your personal data.
Right of familiarisation
You can always contact us at the Contact Point for Personal Data Protection (mail: info@visit-kolpa.si) to find out what personal data we are processing and where these data originate. Under certain conditions, you have the right to receive your personal data that you have provided us with, in a structured, widely used and machine-readable form, and the right to transfer such data to any third party of your choice.
Right to rectification
If you find any errors in your personal data, or if you find them incomplete or inaccurate, you can ask us to correct or supplement them.
Right to erasure
As an individual, you have the right to delete personal data relating to you without undue delay, and we must delete the data without undue delay in the case of one of the following reasons:
- personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- when you withdraw the consent on the basis of which the processing takes place and where there is no other legal basis for the processing;
- where you object to the processing and there are no overriding legitimate reasons for processing them;
- personal data have been processed illegally.
However, this right cannot be exercised if the processing of your personal data remains necessary for the fulfilment of our legal obligations or for the determination, execution or defence of our legal claims.
Right to restrict data processing
As an individual, you have the right to restrict processing by the provider when there is one case:
- if you contest the accuracy of your personal data until we have agreed which data is correct;
- if we process your personal data without an appropriate legal basis (e.g. above the intended scope), and instead of deleting such data, you will only prioritise their limitation (e.g. if you assume that you will provide us with this information anyway in the future);
- if your personal data is no longer needed for the purposes described above and you need it to determine, execute or defend your legal claims, or
- if you object to the processing of data. The right to object is described in more detail below under the title ‘Right to object against data processing’). We must restrict the processing of your personal data at the time of hearing your objection.
Right to data portability
You have the right to receive your personal data that you have provided us in a structured, widely used and machine-readable form, and the right to transmit that data to another controller when the processing is based on your consent or the processing is carried out by automated means. At your request, where technically feasible, personal data may be transferred directly to another controller.
Righteous to the contract
You may also object to the processing of your personal data for direct marketing purposes (if you wish, you can also let us know through which channel and how often you want us to contact you) or to share your personal data with third parties for this purpose.
Right of appeal
As an individual, you have the right, without prejudice to any other (administrative or other) remedy, to lodge a complaint with the supervisory authority, especially in the country where you are habitually resident, where your place of work is located or where the breach is alleged to have occurred (in Slovenia it is the Information Commissioner) if you believe that the processing of personal data in relation to you violates the rules on the protection of personal data.
An individual may make all requests relating to the exercise of rights relating to personal data, addresses, in writing, to the controller, to the address of the info@visit-kolpa.si.
For the purposes of reliable identification in the case of the exercise of rights relating to personal data, the controller may request additional data from the individual and may refuse to act only if it demonstrates that he/she cannot reliably identify the individual.
The controller shall respond to the request of the data subject without undue delay and no later than one month after receipt of the request.
If we do not decide your request within the legal time limit or reject your request, you have the option of lodging a complaint with the Information Commissioner.
Piškotki
We use “cookies” on our website – these are small inconspicuous files that are temporarily stored on your computer when you visit the site. Cookies can make it easier for you to continue visiting the site. You can use the settings in your browser to decide whether to accept or reject “cookies” .
If you do not accept “cookies”, some websites may not display correctly or you may not be able to access all the information or functionality of the websites, but the acceptance of cookies is not a condition for using the website.
Read more about cookies and their use in our Cookie Policy.
Advertising cookies monitor an individual’s use of the Provider’s website unless the individual agrees with the use of cookies on the site.
Legal information
The provisions of this policy complement and do not repeal the provisions of legislation on the protection of personal data. In the event of a mismatch of this policy and the provisions of the legislation on the protection of personal data, the provisions of the legislation shall apply.
We reserve the right to change this privacy policy at any time at our sole discretion and to update this Privacy Policy. Therefore, we advise you to review this privacy policy regularly. We will notify you of changes to these privacy policies by e-mail only if there are material changes that affect the processing of personal data.
Contact and further explanations
If you have questions, problems or comments about this privacy policy or about the information we keep about you, please email us: info@visit-kolpa.si.
Publish changes
Any change to our personal data protection policy will be published on this website.
By using the websites, the individual confirms that he accepts and agrees to the full content of this privacy policy.
Updated: 26.2.2022